Home → USA Support →

Inconsistent labeling of deal duration

DanL

04 Dec, 2010 05:36 PM via web

Admin Functions

• Edit
• Remove

Hello.

I looked at and planned to get yesterday's deal. I delayed based on the 'time left to save' countdown, which showed it ending around Sunday.

That deal appears to no longer available, when it should have more than 24 hours left.

Today's deal (which I'm not interested in, but for purpose of illustration) now shows about 35 hours left. Does it expire at midnight tonight, or midnight tomorrow?

Can you clear this up in the future? The inconsistency is confusing and frustrating.

Thanks.

-Dan Leinbach ***@hotmail.com

1. Support Staff 2 Posted by Team Twongo on 04 Dec, 2010 05:47 PM

   

   Hi Dan,

   Please forgive me for asking, but, can you clarify what deal you wanted that you missed please? Both of the deals we are running today, were also running yesterday. Nothing has changed.

   We are very sorry for any frustration or confusion.

   Admin Functions

   • Edit
   • Remove

2. 3 Posted by DanL on 04 Dec, 2010 09:28 PM

   

   Hello.

   I am looking for the deal on house cleaning. I looked around the page for anything about that deal, without success.

   Thanks.

   -Dan Leinbach

   Team Twongo <***@tenderapp.com> wrote:

   Admin Functions

   • Edit
   • Split
   • Remove

3. Support Staff 4 Posted by Team Twongo on 04 Dec, 2010 11:09 PM

   

   Sorry for the confusion Dan...

   We are running 2 deals.... One in Cary/Apex and another in Raleigh... You can change your current city by choosing the "Choose Your City" link at the VERY top of the site in the orange area.

   Here is a link to both of the deals currently running:

   http://www.twongo.com/cary-apex
   and
   http://www.twongo.com/raleigh-durham

   Thanks for saving with Twongo!!

   Admin Functions

   • Edit
   • Remove

4. 5 Posted by DanL on 05 Dec, 2010 12:15 AM

   

   Ah - that's it. My PC at work is set to Raleigh, while home was Apex. Since the Raleigh deal was with a retailer nearer to Apex, it never occurred to me that it was under anything but Apex.

   Thanks!

   -Dan Leinbach

   Team Twongo <***@tenderapp.com> wrote:

   Admin Functions

   • Edit
   • Split
   • Remove

5. Support Staff 6 Posted by Team Twongo on 05 Dec, 2010 12:29 AM

   

   Thank you Dan! Enjoy!

   Admin Functions

   • Edit
   • Remove

6. Brian closed this discussion on 16 Aug, 2011 06:43 PM.

Comments are currently closed for this discussion. You can start a new one.